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Terms of Service

Please read carefully — these are the terms you agree to when you use ProposalForge.

Effective May 9, 2026
Plain-English summary.You can use ProposalForge to generate proposals for your business. You own the proposals you create. We charge you per the plan you pick and you can cancel anytime. Don't use the product to do illegal things or to harm others. AI output may be wrong — you have to check it before sending. Our liability is capped at fees paid in the past 12 months.

1. The agreement

These Terms of Service (“Terms”) form a contract between you and ProposalForge (“we,” “us”). By creating an account or using the service you agree to be bound by these Terms, our Privacy Policy, and our Acceptable Use Policy.

2. Eligibility

You must be at least 16 years old (or the age of digital consent in your jurisdiction) and able to form a binding contract. If you sign up on behalf of an organization, you confirm you have authority to bind that organization to these Terms.

3. Account

  • You are responsible for everything that happens under your account.
  • Keep your password secure. Notify us immediately if you suspect unauthorized access.
  • You must provide accurate signup information and keep it up to date.
  • One person, one account — do not share login credentials (Agency plan exists for team workspaces).

4. Subscription & billing

  • Plans renew automatically each month/year on the same day. Prices are listed on our pricing page.
  • Cancel anytime from the Billing page. Cancellation takes effect at the end of the current billing period; you keep paid features until then.
  • We may change prices with 30 days' notice. Existing subscriptions stay at the old price for one full billing cycle after the change.
  • See our Refund Policy for refund terms.
  • Stripe processes all card transactions and is the controller for card data.

5. Your content

You retain all rights to the proposals, brand assets, client data, and any other content you submit (“Your Content”). By using the service you grant us a limited, worldwide, royalty-free license to host, store, transmit, display, and process Your Content solely as necessary to provide the service to you.

We do not use Your Content to train AI models. We do not share Your Content with third parties except the subprocessors listed in our Privacy Policy.

6. AI-generated content

ProposalForge uses Anthropic's Claude model to assist you in drafting proposals. The service can produce inaccurate, misleading, or unsuitable text. Before sending any AI-generated proposal you must review and approve it. You are solely responsible for the final content of any proposal you send to a client.

See our AI Disclaimer for details.

7. Electronic signatures

Where ProposalForge offers an electronic signature feature, you agree that signatures captured through the service are valid under the U.S. Electronic Signatures in Global and National Commerce Act (E-SIGN Act), the Uniform Electronic Transactions Act (UETA), and the EU eIDAS regulation. Either party can require a paper signature for any particular transaction.

8. Acceptable use

You agree not to misuse the service. The full list of prohibited conduct is in our Acceptable Use Policy; in summary, do not use ProposalForge to send spam, fraud, malware, threatening content, or anything that violates law or third-party rights. We may suspend or terminate accounts that violate the AUP.

9. Intellectual property

ProposalForge, the website, the dashboard, the software, and our trademarks are owned by us. We grant you a limited, non-exclusive, non-transferable license to use the service in accordance with these Terms. You may not copy, modify, reverse engineer, or scrape the service except as expressly permitted by law.

10. Disclaimer

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON- INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ACCURATE, OR ERROR-FREE.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY UNDER OR IN CONNECTION WITH THESE TERMS WILL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. WE WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL.

Some jurisdictions do not allow these limitations; in that case the limits apply only to the extent permitted.

12. Indemnity

You agree to defend, indemnify, and hold us harmless from claims arising out of (a) Your Content, (b) your violation of these Terms or any law, or (c) your violation of any third-party right. We will notify you of any such claim and you may control the defense.

13. Termination

You can close your account anytime from Settings. We may suspend or terminate accounts that violate these Terms, fail to pay, or remain inactive for an extended period. On termination your right to use the service ends; provisions intended to survive (intellectual property, disclaimers, liability limits, indemnity, governing law) survive.

14. Governing law & disputes

These Terms are governed by the laws of New South Wales, Australia. Any dispute will be resolved in the courts of New South Wales unless local consumer-protection law gives you the right to a different forum. If you are an EEA consumer, mandatory consumer-protection rights of your country of residence apply.

15. Changes

We may update these Terms. Material changes will be announced via email and an in-product notice at least 14 days before they take effect. Continued use after the effective date is acceptance.

16. Contact

Questions: [email protected].